FREQUENTLY ASKED QUESTIONS
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The purpose of a homeowner’s association is to protect individual property owner values by insuring that all homes in the association meet the same maintenance and improvement standards. Associations do this by enforcing deed restrictions and community rules.
Homeowners associations also maintain common use areas and amenities for all property owners to use, such as the pools and playgrounds.
Additionally, our association is also focused on enhancing the community through gatherings for neighbors to meet each other. Check the events page to see the latest.
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Contact information for the board or Goodwin Management is posted at https://www.westsidehoa.org/board-management
TownSq is another way to contact Goodwin management or the board. You can submit request tickets, view your account balance, and view all recorded association documents.
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You can use the contact information on the Pools page. This page also has the pool open and close dates along with pool rules.
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You can email the board at board@westsidehoa.org or you can submit a ticket through TownSq using Category: Incidents. You will need to include photos, your address, and the address where the covenant violation has occurred.
For concerns that are outside of the association’s management, you can contact Cedar Park code compliance.
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Board meeting announcements are sent out by Goodwin management via email 6-10 days before the meeting. The announcement will contain the dial in details (virtual) or location (in person) for the meeting.
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The annual board meeting is for the board to share the “state of the association” to all the property owners. The results of any board director elections are also shared in the annual meeting. Annual board meeting details are emailed and sent by mail to all property owners.
A regular board meeting is to cover the day to day management the has occurred between each board meeting.
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This could be that your contact information is incorrect on TownSq. Log into TownSq to check. If you can’t log into your TownSq account to check, contact Goodwin resident care at 855-289-6007 or email them at info@goodwintx.com.
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Your annual assessment pays for upkeep of association common areas including the pools and playscapes, insurance coverage for the association, property taxes on association owned common areas, and other administrative costs of operating the association.
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We strive to keep annual assessments low for property owners while maintaining high standards for neighborhood common areas and amenities. Goodwin will send you your annual assessment bill by mail in November. Property owners that don’t pay are subject to enforcement action which start with fines and include up to filing of a lien and, ultimately, foreclosure. Fine policies are posted here.
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All property improvements must first receive approval. The association has an architectural control committee (ARC) that reviews such requests. All requests must be made prior to any modifications to the exterior of the property through the Modification Committee Approval Application. This includes changes to paint colors, roofing, landscaping, windows, doors, and pool installations.
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The violation notice will include a description of the violation with a picture and a remedy to get back into compliance with the deed restrictions. If you have questions about a notice, contact Goodwin management.
An important element to preserving and enhancing the values of the properties is the appearance of each individual property. If you live in a neighborhood, your property should be maintained with periodic painting and fence maintenance. The yard area should be manicured and free of rubbish or debris. Trailers, boats, RV’s, barbecue grills, work/construction equipment, etc. should not be stored on the property such that they are visible from the street or adjoining properties.
Trash cans must be stored out-of-view from the street during non-trash pickup days.
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The association has contracts with various service vendors to manage and operate the facilities as well as assist in the overall management of the association. The contractors include a professional property manager, a landscaping company, a pool maintenance company, an extermination company, etc. to provide routine management and maintenance services.
If you have a complaint about a contractor, reach out to the board.