FREQUENTLY ASKED QUESTIONS

How do I contact the Association or keep updated?

  • TownSq is the main access site for announcements, documents, assessments, and requests.

  • For pool access, see next section

  • For modifications, submit the form found on the Improvements page

  • For violations, Open Request on TownSq (Category: Incidents)

How do I get pool access?

Contact Goodwin & Co. and submit the form to request access or re-activate your keytag.

You must have an electronic keytag to gain access to these facilities. If you do not have a keytag, or your keytag is inoperable, please contact Goodwin & Company at 512-502-2114

WHAT IS THE ASSOCIATION?

The Association is a corporate entity that is organized under state law. There may be some instances of an association not being organized as a legal corporate entity, but this is the exception. As a corporate entity, the Association corporate entity is governed by its By-Laws.

WHO CONTROLS THE ASSOCIATION?

Initially, new developments were controlled by the developer. The development has been sold to homeowners, the control of the association was transferred to a board of directors comprised of homeowners.

WHAT IS THE PURPOSE OF THE ASSOCIATION?

The purpose of the Association is to protect and enhance property values through:

  • Maintenance and improvement of the common areas

  • Enforcement of deed restrictions and community rules

WHO ARE THE ASSOCIATION MEMBERS?

Property owners in the development are subject to mandatory membership in the Association. There are some associations that are “voluntary”, but most associations require mandatory membership. In other words, once you purchase a property you are an association member.

ANNUAL MEETING

Property owners are sent written notice of the annual meeting. The Board of Directors are elected at the annual meeting by the Association members. The Board members serve the Association without pay.

BOARD MEETINGS

After the annual meeting, the Board of Directors convenes its first meeting at which the officers (President, Vice-President, Secretary, Treasurer, and Director) are elected. Throughout the year, the Board of Directors holds periodic meetings which property owners may attend. Unless otherwise noted, meetings are second Tuesday of the month at 7PM.

SERVICE CONTRACTS

The Board enters into contracts with various service vendors to manage and operate the facilities of the Association, as well as assist in the overall management of the Association. It is common for the board to hire a professional property manager, a landscaping company, a pool maintenance company, an extermination company, etc. to provide routine management and maintenance services.

WHAT DO ASSESSMENTS PAY FOR?

The periodic assessment pays for the various service contracts, insurance coverage, property taxes, and other administrative costs of operating the association.

WHAT IF I DON'T PAY THE ASSESSMENT?

The responsibility to pay the periodic assessment lies with the property owner. You should receive a bill or a coupon book to remind you to pay your assessment, but the ultimate responsibility to pay the assessment falls with the property owner. Property owners that don’t pay are subject to enforcement action which includes the filing of a lien and, ultimately, foreclosure.

CAN I MAKE IMPROVEMENTS TO MY PROPERTY?

Property improvements must first receive approval as set forth in the governing documents. The association has an architectural control committee that reviews such requests. In the absence of such a committee, the Board of Directors may be the reviewer. All requests must be made prior to any modifications to the exterior of the property through the Modification Committee Approval Application.

PROPERTY APPEARANCE IN NEIGHBORHOODS

An important element to preserving and enhancing the values of the properties in the development is the appearance of each individual property. If you live in a neighborhood, your property should be maintained with periodic painting and fence maintenance. The yard area should be manicured and free of rubbish or debris. Trailers, boats, RV’s, barbecue grills, work/construction equipment, etc. should not be stored on the property such that they are visible from the street or adjoining properties.

TRASH CANS IN NEIGHBORHOODS

Trash cans must be stored out-of-view from the street during non-trash pickup days.